Detroit Marriott Renaissance detroit hotel

400 Renaissance Ctr.
Detroit, MI
(313) 568-8000

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Hotel Reviews

General Info:
Located in the GM Renaissance Center, with access to shops, restaurants and a variety of services. 1,298 guest rooms and 52 suites which are luxuriously appointed for both business and leisure travel.

detroit marriott renaissance hotel

Review: Nov. 15, 2005 I stayed in the Marriot Ren Cen during the National Tour Association Convention at the beginning of November. I could sing the praises of this hotel all day long. The housekeeping was immaculate. The beds beyond comfortable (What to do with all the pillows). Bathroom Amenities were top notch.

Customer Service within the hotel was perfect. Only blip came in the lobby bar were a server who wouldn't split our bar tab to different rooms. (Cost her a VERY large gratuity). The internet at first seems pricey at $13 a day but when you find that all your long distance and local calling is included for that price, your expense account start smiling.

Review: June 27, 2005 Me and my wife took my parents to the the fireworks display and we reserved a room on the 52nd floor. While they said it was a non-river view room, it actually had a great view of the river. The room was nicely appointed. It was fair size with 2 double beds. It was very quiet with no outside noise detected. The rooms were clean and the furniture was in good condition. It was so nice being able to walk down 2 minutes before the fireworks and watch an awesome display right outside the hotel. Afterwards, we went back up and watched TV until the traffic cleared and then me and my wife drove home while my parent's spent the night. My only complaint was the restaurant where we visited the next morning. Service was so slow and I finally complained and the manager took care of the bill. All in all, a great time. 4 of 5 stars.

Review: May 25, 2005 I am a business travel who frequents the Renaissance Center (3 nights a week/2 weeks a month). 1 out of 2 times i arrive in my room and my bed is unmade, or there is still soap in the bathroom from the previous customer (with hair in it no less!). I love the new Bath and Body works shampoo in the bathroom but alas, B&B works no longer sells this aromatherapy brand, so it is extremely frustrating to have the one thing I enjoy about the hotel be something i can't even buy outside of the hotel. Room service takes forever, particularly in the a.m. My feeling is that the RenCen can get away with hideous service b/c they have gauranteed clientele (people working as contractors for GM). Sleep is the worst aspect of the hotel- it is hard to get any as walls are very thin, and there are clubs outside of the hotel that always seem to be playing loud music just as i am trying to fall asleep.