Review: Nov. 15, 2005 I
stayed in the Marriot Ren Cen during the National Tour Association
Convention at the beginning of November. I could sing the praises
of this hotel all day long. The housekeeping was immaculate. The beds
beyond comfortable (What to do with all the pillows). Bathroom Amenities
were top notch.
Customer Service within the hotel was perfect. Only blip came in
the lobby bar were a server who wouldn't split our bar tab to different
rooms. (Cost her a VERY large gratuity). The internet at first seems pricey at $13 a day but when you find
that all your long distance and local calling is included for that
price, your expense account start smiling.
Review: June 27, 2005 Me and my wife took my parents to
the the fireworks display and we reserved a room on the 52nd floor.
While they said it was a non-river view room, it actually had a
great view of the river. The room was nicely appointed. It was fair
size with 2 double beds. It was very quiet with no outside noise
detected. The rooms were clean and the furniture was in good condition.
It was so nice being able to walk down 2 minutes before the fireworks
and watch an awesome display right outside the hotel. Afterwards,
we went back up and watched TV until the traffic cleared and then
me and my wife drove home while my parent's spent the night. My
only complaint was the restaurant where we visited the next morning.
Service was so slow and I finally complained and the manager took
care of the bill. All in all, a great time. 4 of 5 stars.
Review: May 25, 2005 I am a business travel who frequents
the Renaissance Center (3 nights a week/2 weeks a month). 1 out
of 2 times i arrive in my room and my bed is unmade, or there is
still soap in the bathroom from the previous customer (with hair
in it no less!). I love the new Bath and Body works shampoo in the
bathroom but alas, B&B works no longer sells this aromatherapy
brand, so it is extremely frustrating to have the one thing I enjoy
about the hotel be something i can't even buy outside of the hotel.
Room service takes forever, particularly in the a.m. My feeling
is that the RenCen can get away with hideous service b/c they have
gauranteed clientele (people working as contractors for GM). Sleep
is the worst aspect of the hotel- it is hard to get any as walls
are very thin, and there are clubs outside of the hotel that always
seem to be playing loud music just as i am trying to fall asleep.
